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Sign into the Company Portal website with your work or school account to find your organization's IT helpdesk information. Get supportĬontact your support person for help with: For more information, contact your IT support person. The actual information reported depends on the MTD vendor your organization uses. App bundle and dynamic size: The amount of space an app uses on your device. App version and short version number: The specific release numbers for an app.App ID: The unique name that identifies the app in Google Play.The MTD app reports information to your organization about apps, including: Your organization can't see any data, such as texts, emails, and pictures, in your personal apps. Once those changes sync, you can access your work apps again. It can take a few minutes for your changes to sync with the MTD app. Repeat these steps until all threats are resolved.Return to the MTD app and start a new scan.For example, you may need to uninstall an app that's not safe. Make the required changes on your device.These details explain how the threat could affect your device if left unresolved, and how to resolve it. To resolve a threat and regain access to work apps, complete the following steps. Wipe data: Delete your work or school data from one or more work apps.Block access: Block you from using apps while signed in to your work or school account.If a threat is detected and exceeds an acceptable threat level, your organization can either: For more information, see Check compliance in Company Portal app for Android. Return to the Company Portal app and check for other compliance issues that need your attention.Review and grant permissions, as needed, to the MTD app.For more information, see Check compliance in Company Portal app for iOS.
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